Frequently Asked Questions

Dutton Cadillac carries the full lineup of new Cadillac vehicles, including the Escalade, Escalade ESV, Lyriq, CT4, CT5, XT4, XT5, and XT6. Availability changes frequently — browse our live inventory for current in-stock models and trim levels, or call us and we'll locate exactly what you're looking for.

Yes. We carry a rotating selection of pre-owned vehicles across all makes and models, plus Cadillac Certified Pre-Owned (CPO) vehicles that have passed a rigorous multi-point inspection and come with an extended limited warranty and roadside assistance. Search our pre-owned inventory to see what's in stock today.

Absolutely. Our sales team can place a factory order for the exact exterior color, interior, and options you want. Build times vary, but we'll keep you updated throughout the process. Contact us to get started on a custom order.

Yes — we accept trade-ins of any make or model. You can get an estimated value online before you visit using our trade-in appraisal tool, or bring your vehicle in and our team will give you a firm offer on the spot. The trade-in credit can be applied directly toward your new purchase.

Cadillac Financial regularly publishes new incentives, APR offers, and lease programs — these change monthly. Visit our current offers page for the latest deals, or speak with our finance team to see what you qualify for today.

Yes. Our factory-trained Cadillac technicians use genuine GM parts and the latest diagnostic equipment. From oil changes and tire rotations to powertrain repairs and warranty work, we handle the full range of service for your Cadillac.

You can schedule online 24/7, call our service department directly, or use the myCadillac app. We recommend booking in advance, especially for weekend appointments. Same-day slots are sometimes available for routine maintenance.

Loaner vehicle availability depends on the nature of the repair and scheduling. Please mention at booking that you'll need a loaner so we can confirm availability. Courtesy shuttle service is also available for local drop-offs.

Yes. We stock and use Genuine GM / ACDelco parts, which are designed specifically for your Cadillac. Using OEM parts helps maintain your vehicle's warranty coverage and long-term reliability. We can also order specialty parts if they're not in our current inventory.

Yes. Our technicians are trained to service Cadillac's electric vehicles, including battery diagnostics, software updates, and high-voltage system maintenance. If you have questions about EV service, feel free to call our service advisors directly.

Yes. Our secure online credit application takes just a few minutes and won't impact your credit score until a formal inquiry is initiated. Pre-approval gives you a realistic budget before you visit and speeds up the purchase process.

Yes. Our finance team works with a network of lenders including Cadillac Financial Services and third-party banks, and we have experience helping buyers across a range of credit situations. We'll work to find terms that fit your budget. Apply online or speak with our finance department to discuss your options.

Leasing typically offers lower monthly payments and lets you drive a new vehicle every few years, but comes with mileage limits and you don't build equity. Buying (financing or cash) means you own the vehicle outright at the end of your loan with no mileage restrictions. The best option depends on your driving habits and long-term goals — our finance team can walk you through both side by side.

Dutton Cadillac is located in Riverside, CA. Please visit our contact page for our current address, phone number, and hours for both sales and service, as hours may vary by department and season.

Absolutely. We encourage test drives and will never pressure you to purchase during or after one. You can walk in during business hours or schedule a test drive online in advance to make sure your preferred vehicle is ready when you arrive.

Riverside is a bilingual community and we strive to accommodate our Spanish-speaking customers. Please call ahead to confirm Spanish-speaking staff availability for sales or service at the time of your visit.

You can reach us by phone, by submitting a form on our website, or by visiting us in person. Direct department contact numbers are listed on our contact page. Our team typically responds to online inquiries within one business day — often the same day.

Yes. Dutton Motor Company is a family-owned dealer group. We're committed to the Riverside community and focused on building long-term relationships with our customers — not just one-time transactions. That commitment shows up in how we treat every person who walks through our doors.